Would you like to make the planning and quotation process simple and efficient so that you can send your customers a quotation as soon as possible? Would you like to have your questions answered quickly and personally? The heroal Technical Support Centre, heroal Project Service and office staff are available to give advice and answer your questions about planning, quotes and orders personally. In order to organise your processes as efficiently as possible, heroal also offers you a wide range of tools such as the heroal Business Configurator or digital interfaces for orders, thus supporting you through the entire planning, quotation and ordering process. Please see here for an overview of heroal Services.
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Your advantages as a heroal fabricator
Personal and individual
Whether advice on projects, technical support, or order processing: at heroal, we support you personally during the entire planning, quotation and ordering process.
Simplified planning
Simplify your planning process with digital planning tools, the heroal Business Configurator, and personal advice from heroal experts.
Digital ordering
At heroal, digital orders can be placed easily and fast. All data can be seen online at any time.
Our services at a glance
heroal Communicator
heroal Business Configurator
Electronic ordering
Project advice
Our services in detail
heroal Communicator
The heroal Communicator unites all relevant digital services relating to planning and creating quotes on one platform. This gives you quick and convenient access to all important documents, projects and information at any time and from any location without having to log in to each system or programme separately. During the planning process, all important documents such as test certificates and planning documents are also available to you in the heroal Communicator.
Configure, obtain a quote and order directly - the heroal Business Configurator in the heroal Communicator combines quick and easy product configuration with an optimised distribution process. Simply create your desired product configuration or use your customer's ID from one of the heroal configurators for final customers (e.g. for roller shutters, sun protection, front doors, patio roofs). In the next step, you will receive a quote from heroal and an offer that you can forward directly to your customer. Finally, you can place the order from the configuration with a click. Customised pricing and up-to-date article data prevent errors and optimise the ordering and quotation process.
Simple and efficient: benefit from the many possibilities of paperless ordering at heroal and use your software to place your order directly. In addition to digital ordering from the heroal Business Configurator, orders can also be placed via LogiKal EOS, and directly from your ERP system via electronic data interchange (EDI). You always benefit from up-to-date, high-quality data records. Your order is transmitted in real time. You receive an order confirmation directly via the same interface. Thanks to digital archiving, you always have a good overview of your orders. In addition to electronic orders, you can also get in touch with our office staff and place your order with them. They are also available to answer your questions at any time.
Large building projects require detailed planning, perfect preparation and continuous support throughout the entire construction process. heroal works with you to select products as part of the heroal Project Advice, advises you on possible special constructions for special building requirements and supports you in calculating the products. Presentations and argumentation aids provide you with the ideal tools to present your plans to the investor, building owner or architect. Our personal contacts are also available to you, to provide you with advice and support throughout the planning process and during the construction phase.
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Explore the heroal Communicator now
The versatile and convenient functions of the heroal Communicator optimally support your work and help you to save time. Ask for your personal access code now, and benefit from updated documents and current product information as well as heroal news and personal support.
Your customers will know about your commitment to quality thanks to the “powered by heroal” label. Take advantage of targeted support for your company. As our partner, you will become an important part of the heroal brand, which means maximum support for your business. You will be able to purchase products from the entire heroal range and not just single components. You will therefore benefit from the highest level of system reliability.
Individual system and software training
First-class technical support
Individual marketing support, including website building
Personal support by responsible field sales team
Would you like a non-binding product consultation?
