Security

Solutions for burglary protection up to RC 4

A burglary occurs every three minutes in Germany. This causes an estimated 440 million euros worth of property damage every year. Burglar-resistant window, door and roller shutter systems increase security and are therefore increasingly in demand. Both in private residential buildings and for commercial and public buildings. heroal systems can be equipped with burglar-resistant components. This enables them to achieve tested and certified burglar resistance up to resistance class RC 4.

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System solutions for more security


Service solutions

Technical advice

Do you have questions about the heroal product range or need support with planning or using your software? Then the Technical Support Center (TSC) is the right place for you. Our contacts are available to answer all your technical questions via a central hotline Monday to Friday from 07.00 - 17.00 (Friday until 15.00). In addition to specific product topics, our experts can also advise you on special topics such as fire and smoke protection, accessibility or thermal insulation. You can contact our technical support team by e-mail at or by telephone on 05246 507 5090 (FTF) / 05246 507 5080 (RSR).

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Explore the heroal Communicator now


The versatile and convenient functions of the heroal Communicator optimally support your work and help you to save time. Ask for your personal access code now, and benefit from updated documents and current product information as well as heroal news and personal support.

Join us! Become a heroal partner

Your customers will know about your commitment to quality thanks to the “powered by heroal” label. Take advantage of targeted support for your company. As our partner, you will become an important part of the heroal brand, which means maximum support for your business. You will be able to purchase products from the entire heroal range and not just single components. You will therefore benefit from the highest level of system reliability.

  • Individual system and software training
  • First-class technical support
  • Individual marketing support, including website building
  • Personal support by responsible field sales team

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